Job Title: Senior IT Consultant / Engineer
- Job will include all aspects of IT Consulting ‘ Client Consulting and recommendations, Design & Engineering, Implementation, and ongoing support.
- Strong problem-solving and troubleshooting skills required
- Strong Verbal and written communication skills; the ability to comprehend highly complex or technical information
- Ability to work well in a team environment and facilitate communications
- Strong ability to provide guidance to junior level staff
- Ability to identify and implement process improvement within VDI and Customer systems and workflows
- Will provide senior level support for Microsoft products on all issues relating to hardware, software, applications
- Must enjoy working in a Small and Medium Business environment where every employee has a big impact to the success of the overall team
- Must be able to and enjoy cross-training on other products.
Typical work performed may include (but not limited to):
- Technical Consulting and Design during sales process
- Onboarding new customers
- Implementation of new Microsoft Servers
- Configuring, Publishing, & Deploying Remote Applications via Terminal Server via Group Policy
- Implementation of VDI Managed Services Products
- Troubleshooting AD, Group Policy, and other Microsoft products
- Troubleshooting and implementing network issues with Cisco and Avaya routers and switches
- Assisting and directing lower level staff with Escalated Help Desk issues
- Hospitality Guest Support
- Working on VDI’s and Customer’s Process improvement
- Working within VDI’s business management software (AutoTask)
- Learning new software and hardware applications as needed to provide solutions for customers
- Other Tasks as needed
VDI Communications, Inc. is an IT Consulting Company based in Houston, TX. VDI’s main focus has been IT projects for large enterprise customers with focuses in hospitals, oil and gas, and hospitality. Recently, VDI began expanding its services to provide enterprise level support to Small and Medium Business Clients with a heavy focus on Managed IT Services.
VDI Communications, Inc. currently has a great opportunity for a Sr. IT Consultant / Engineer. The ideal candidate will have strong leadership ability, and enjoy working with the other leaders at VDI.
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